Please Note: Delivery cut off date to deliver in time for Christmas for the UK customers is 20th December 2024!

• UK Standard Shipping: £3.95 (5-10 working days)
• Complimentary UK standard shipping for orders over £75 (5-10 working days)
• Next Working Day Mainland UK shipping (before 1pm) charges are £6.95 (next day)

Please consider delivering to your work address if your item is large and therefore requires a person present to receive it. Once the product has been dispatched, we are unable to alter the delivery address. For next working day delivery via courier; please ensure you order is placed with us by 1 pm (GMT).

• Standard Europe shipping charges start from € 9.95  (3-7 working days) depending on a country
• Premium Europe shipping charges starting from €14.95 (3-5 working days) depending on a country

Please consider delivering to your work address if your item is large and therefore requires a person present to receive it. Once the product has been dispatched, we are unable to alter the delivery address. For Express delivery via courier; please ensure you order is placed with us by 1 pm (GMT).

For any orders outside the UK additional custom fees or taxes may apply.

Please note: For any orders outside the UK additional custom fees or taxes may apply.

Australia

• Standard Delivery: 15 AUD
• Express Delivery: 20 AUD
• Complimentary Delivery if you spend more than: 240 AUD

Brazil

• Standard Delivery: 40 BRL
• Express Delivery: 70 BRL
• Complimentary Delivery if you spend more than: 800 BRL

Canada

• Standard Delivery: 10 CAD
• Express Delivery: 20 CAD
• Complimentary Delivery if you spend more than: 210 CAD

Czech Republic

• Standard Delivery: 150 CZK
• Express Delivery: 255 CZK
• Complimentary Delivery if you spend more than: 2500 CZK

Denmark

• Standard Delivery: 45 DKK
• Express Delivery: 80 DKK
• Complimentary Delivery if you spend more than: 750 DKK

Hong Kong

• Standard Delivery: 65 HKD
• Express Delivery: 105 HKD
• Complimentary Delivery if you spend more than: 1,200 HKD

Israel

• Standard Delivery: 35 ILS
• Express Delivery: 55 ILS
• Complimentary Delivery if you spend more than: 600 ILS

Japan

• Standard Delivery: 1,275 JPY
• Express Delivery: 2,000 JPY
• Complimentary Delivery if you spend more than: 23,000 JPY

South Korea

• Standard Delivery: 11,460 KRW
• Express Delivery: 18,000 KRW
• Complimentary Delivery if you spend more than: 200,000 KRW

Mexico

• Standard Delivery: 150 MXN
• Express Delivery: 240 MXN
• Complimentary Delivery if you spend more than: 2,700 MXN

New Zealand

• Standard Delivery: 15 NZD
• Express Delivery: 25 NZD
• Complimentary Delivery if you spend more than: 260 NZD

Norway

• Standard Delivery: 95 NOK
• Express Delivery: 150 NOK
• Complimentary Delivery if you spend more than: 1400 NOK

Poland

• Standard Delivery: 30 PLN
• Express Delivery: 50 PLN
• Complimentary Delivery if you spend more than: 500 PLN

Qatar

• Standard Delivery: 30 QAR
• Express Delivery: 50 QAR
• Complimentary Delivery if you spend more than: 600 QAR

Saudi Arabia

• Standard Delivery: 30 SAR
• Express Delivery: 50 SAR
• Complimentary Delivery if you spend more than: 600 SAR

Singapore

• Standard Delivery: 11 SGD
• Express Delivery: 20 SGD
• Complimentary Delivery if you spend more than: 210 SGD

Sweden

• Standard Delivery: 80 SEK
• Express Delivery: 125 SEK
• Complimentary Delivery if you spend more than: 1305 SEK

Switzerland

• Standard Delivery: 8 CHF
• Express Delivery: 10 CHF
• Complimentary Delivery if you spend more than: 140 CHF

Taiwan

• Standard Delivery: 275 TWD
• Express Delivery: 430 TWD
• Complimentary Delivery if you spend more than: 4,900 TWD

United Arab Emirates

• Standard Delivery: 30 AED
• Express Delivery: 50 AED
• Complimentary Delivery if you spend more than: 600 AED

United States

• Standard Delivery: 9.95 USD
• Express Delivery: 14.95 USD
• Complimentary Delivery if you spend more than: 100 USD

Rest of the World

• Standard Delivery: 9 USD
• Express Delivery: 15 USD
• Complimentary Delivery if you spend more than: 150 USD

Provided the item is unworn and completely unmarked, please send it back to us at pampeano, 9 Station Field, Kidlington, OX5 1JD, UK, and we will swap it for the size and/ or design required. Please remember to enclose a cover note with your details, and the details of the exchange required.

If you have had your polo belt personalised and find that you have ordered the wrong size, provided that it is in an unused condition we will exchange it for you. To do this, please send the belt back with a cheque for £20 (payable to pampeano Ltd) enclosed so that we may put the personalisation onto another belt.

You may return your goods and receive a credit for the full amount if received by us within 21 days. We are happy to exchange any items at no charge to you. Proof of purchase is required if not bought online.

Items may be returned and a full refund granted if we receive them within 14 days of you, the consumer, having received them. We must receive the goods within 14 days thereafter. If time has elapsed beyond these criteria we are happy to exchange any items at no charge to you, or issue a credit note if preferred. Proof of purchase is required if not bought online.

Please send your item to pampeano, 9 Station Field, Kidlington, OX5 1JD, UK, together with your purchase details. We recommend that you send it back by recorded delivery.

Our usual returns policy does not apply to personalised products, so please check all details carefully before ordering. Products will be produced exactly as you have stated. Any errors in personalisation details on your part will be your responsibility and the personalised product cannot be returned to pampeano for a refund. If personalised products are faulty, we will of course meet our obligations under the Consumer Guarantees Act to provide a remedy.